Purchasing Guide

Please follow these easy steps to place your order:

1. Enter the target name or catalogue number in the search bar and click on "Search" button on the right of the bar.
2. At the search result page you can further narrow your search by using the different categories in the Filter Options bar to the left. You can filter by choosing different products attributes such as host species, tested applications, conjugations and clonality.
3. Click the name of the product to go to the product page.
4. In the product page select the size and quantity you wish to order and click the "Add to shopping cart" button. You can go back to step 1 and continue shopping, or proceed to reviewing your cart and checkout.
5. To review your cart, click on "Shopping cart" and then "View cart" at the top right of the website. Here you can add a coupon, use a gift voucher or estimate shipping and taxes. You can remove/amend quantities for your items.
6. When ready, click on the "Checkout" button at the bottom right of the screen. You can sign in or register for an account with us. You can then fill in your shipping address and billing address.
7. You will then see a final overview of your order. When ready, click on the "Continue to Payment" button, where you will be redirected to a payment page. You can pay using a debit or credit card or bank transfer.

If you are making a purchase using a purchase order, please select "Purchase Order" in the payment method section. Enter the PO Number and upload the PO document (a PO document is an official document generated by the purchaser's institution or company, which at minimum details the products to be ordered and the billing and invoicing information/instructions. If you have any questions on placing an order with a purchase order, please email [email protected].

You will not be charged VAT or taxes if you are outside of the United Kingdom (UK) or the European Union (EU). If you are in the EU and you are making a purchase through a VAT registered institution, the VAT charge is automatically removed at the checkout if a VAT number is entered into the address section of the order. If you are UK VAT exempt or Texas Tax Exempt, there will be an option to upload your tax exemption form so we can remove the VAT/tax charges.

If you have any questions about placing your order, please contact us at [email protected] and we will be happy to assist you.